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In-Store Return Policy

Updated COVID-19 POLICY: 

Effective April 18, 2020, Vinnie Louise will gladly accept items purchased and received within 30 days of the order date. If this is an online return please review our updated online return policy. (Approved returns are for store credit only). 

Items must be in original condition and must not be worn, used, altered or washed. Price tickets must be attached. Final Sale Items (below) still are final sale.

Standard Policy:

-Please refer to our updated COVID-19 policy above for our current policy-

Vinnie Louise accepts returns and exchanges on items purchased in store within 7 days of receipt. Items must be in original condition and must not be worn, used, altered or washed.

Price tickets must be attached.

Please note your bank may require additional days to process and post the transaction.
-We reserve the right to deny the return or exchange-


Final Sale Items:

Accessories (jewelry, scarves, bags, hats, etc.)

Home décor (paper goods, candles, home goods etc.)

Bath + Beauty (perfume, lotions, face masks, etc.)

Sale items (red line items or from sale section)

Discounted item due to imperfection/damage

Items purchased during a promotional sale with a discount of 30% or more


If there are any questions regarding our return policy please email us at info@vinnielouise.com

For any questions please email our customer care department

info@vinnielouise.com

Warehouse hours: M-F 9AM to 6PM