Online Return Policy
Please read policy and guidelines below before shipping back return.
Changed your mind? Vinnie Louise will gladly accept items purchased online and returned within 10 days of the original ship date. (Example: If we ship your order on 2/10, we must receive it back by 2/20).
- Original shipping fees are non-refundable and return shipping is the responsibility of the customer.
- Items must be in original condition and must not be worn, used, altered or washed. Price tickets must be attached.
- Shoes must be unworn and in the original box. We recommend trying shoes on in a carpeted area.
- We reserve the right to deny the return
Final Sale Items
- All accessories (jewelry, scarves, bags, sunglasses, hats, etc.)
- Home décor (paper products, candles, etc.)
- Beauty + Bath (perfume, lotion, face masks, etc.)
- Sale Items (red sticker items, sale section)
- Items purchased with a discount promotion of 30% or more
For Return, Please Mail to:
4811 Trousdale Drive, Unit F
Nashville, TN 37211
please include your name and order number (order number is found in confirmation email)
Once received, your return will be processed within 1-3 business days. You will be notified via email once complete. Please note, your bank may require additional days to process and post the transaction.