Please read policy and guidelines below before shipping back return.
Changed your mind? Vinnie Louise will gladly accept items purchased online and returned within 10 days of the original ship date. 

Original shipping fees are non-refundable and return shipping is the responsibility of the customer.

Items must be in original condition and must not be worn, used, altered or washed. Price tickets must be attached.

Shoes must be unworn and in the original box. We recommend trying shoes on in a carpeted area.

We reserve the right to deny the return.


Final Sale Items

All accessories (jewelry, scarves, bags, sunglasses, hats, etc.)
Home décor (paper products, candles, etc.)
Beauty + Bath (perfume, lotion, face masks, etc.)
Sale Items (red sticker items, sale section)
Items purchased with a discount promotion of 30% or more


    For Return, Please Mail to:

    Vinnie Louise
    4825 Trousdale Drive, Suite 220
    Nashville, TN 37220
    please include your name and order number on the outside of the package (order number is found in confirmation email)

    Once received, your return will be processed within 1-3 business days. You will be notified via email once complete. Please note, your bank may require additional days to process and post the transaction.

     


    If there are any questions regarding our return policy please email us at info@vinnielouise.com

    For any questions please email our customer care department

    info@vinnielouise.com

    Warehouse hours: M-F 9AM to 6PM